REFUND POLICY

This REFUND and EXCHANGE POLICY applies to all Management Science International Inc.'s products and services sold by or under any of the company's subsidiaries, distributors, or trade names including, but not limited to, Best Inspectors Network (aka BestInspectors.Net), WindSurance, Red Hot Domains (RedHotDomains.us), Red Domains (RedDomains.com), Masters In Success, MBA On Board, Management Science Institute, and Construction Services Institute.

Returns and Exchanges
Software may be exchanged for a similar Best Inspectors Network™ or WindSurance™ title of equal or lesser value at any time during the initial Free Updates and Technical Support period for a nominal processing fee. Software may be exchanged for another Best Inspectors Network or WindSurance title of greater value at any time during the initial Free Updates and Technical Support period for the difference between the original purchase price and the current price of the upgrade software plus a nominal processing fee.

It is not necessary to return software that is exchanged for another title. The original license will be canceled, and a license will be issued for the new software. Undamaged hard goods such as books or tools may be returned with seven days of receipt, subject to a 25% restocking charge. The buyer is responsible for all shipping and shipping related charges.

Refunds
ALL SALES ARE FINAL. There are no refunds on any purchases. We have demonstration (Demo) versions of most Best Inspectors Network™ and WindSurance™ software. Free one-on-one- demonstrations are also available upon request. We encourage shoppers to download a demonstration copy of the software that interests you BEFORE you purchase it. If you need help installing the Demo please contact us. We will assist you.

Cancelations
Certain services such as website hosting, Website maintenance, domain registration, Search Engine Optimization (SEO) require contracts or minimum durations. Refunds cannot be given for any product or service that is under any such obligation. Services such as, but not limited to, website hosting and maintenance may be under contract. All contracts must be paid in full before any property is released to, or transferred to, the customer. If any such product or service is abandoned by the customer, the customer is responsible for any unpaid amounts in fulfillment of the contract. Any payment that is more than 30 days delinquent will be considered as abandonment. Any service such as, but not limited to, website hosting or email service will be shut down on the 31st day after a missed payment. The customer may be responsible for reinstatement or reactivation fees.

Abandoned Domain Names
Abandoned domain names are only recoverable for a limited time as determined by ICANN rules. Domain names may not be recoverable after the recovery period has expired.



Changes to this policy

We may change this policy from time to time and if we do, we’ll post any changes on this page. If you continue to use our software, products, or services after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.








This PRIVACY POLICY applies to all Management Science International Inc.'s websites and products and services sold by or under any of the company's subsidiaries, distributors, or trade names including, but not limited to, Best Inspectors Network (aka BestInspectors.Net), WindSurance, Red Hot Domains (RedHotDomains.us), Red Domains (RedDomains.com), Masters In Success, MBA On Board, Management Science Institute, and Construction Services Institute.

How do we collect information?
When you sign up for more information, request a free trial, join a subscription plan or purchase a product from us, you give us requested information voluntarily through a form on our site.

What information do we collect?
The information you provide is necessary to complete your order, provide technical support, add you to a mailing list that you have asked to be placed on, or to provide you with other information that you may have provided, and will not be sold or rented to any third parties. All data collected on our secure product order forms will be encrypted for your security and privacy using Secure Socket Layer (SSL) technology.

Management Science International, Incorporated or our service providers may send a Cookie to your computer. This information may be collected to identify your account with the source of advertising or affiliate that brought you to the site or provide user analytics data.

What do we do with the information we collect?
If you send us a question or comment for the purposes of customer support, or sign up for a trial software download, product purchase, product update, or to receive any additional information, at any Management Science International, Incorporated owned site, you are providing your name, email address, and other relevant information. After you provide this information, you will receive automated follow-up e-mails from one or more of our service providers. Those emails may include account status, product features, newsletters, availability of upgrades, promotions, articles, tutorials, responses to questions, or other relevant information. We have a legitimate interest in using your information in order to make our relationship with you relevant and interesting.



How and When We Share Information
We share your information with Third party companies or individuals that we employ to process information on our behalf based on our instructions and in compliance with this Privacy Policy. For example, we share payment card information with the payment companies we use to store your payment information. We also share data with our email provider the company that holds our customer account information. Some information we acquire may be collected by third party providers on our behalf. Each of these providers are responsible to maintain and uphold their own privacy policy.

We may also share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Management Science International, Incorporated; or to detect, prevent, or otherwise address fraud, security or technical issues.

We may also share with our wholly owned subsidiaries and affiliates. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential purchaser).

Changes to this privacy policy
We may change this policy from time to time and if we do, we’ll post any changes on this page. If you continue to use our software or services after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.