Normal business hours are 7:30 am - 4:30 pm Pacific time (PST/PDT). We do not leave calls on hold.
If you reach voice mail, please leave a message and your call will be returned in the order received. Messages are transcribed into text so please speak slowly and clearly to ensure a proper transcription.
Please provide your full name, product name and version, your phone
number, including area code, your location (City and State or Province), and
your time zone when leaving a voice mail message or sending an e-mail
request for assistance.