Policies

Policies and Term of Service

Revised October 1, 2017

Do unto others as you would have others do unto you

At BestInspectors.Net we respect your privacy and we value your business. We never have and will never sell your name, mailing address, e-mail address, phone number, or any other personal information without your permission.

We may occasionally enter into strategic partnerships or affiliations with other providers of products and services. In such instances, we may send e-mail to you to inform you of these relationships and the products and services we are able to provide as a result of the relationships. We will never provide your contact information to these strategic partners or affiliates without your permission.

All our mailing lists are 100% Opt-In. You can cancel your subscription to any mailing list quickly and easily by following the link provided at the bottom of each e-mail

Software Return Policy

Our goal is your success. Inspection report software is a key tool in a successful inspection business. Demos of all our reports are available for download. We encourage you to look at the software carefully before you make a decision.

In the event that you experience difficulties, please contact us. We will work with you to ensure that you get the maximum benefit from our software. We follow software industry standards. For our own protection, we are not able to give refunds for software. If you give us the opportunity to work with you to resolve any difficulties you may be having, we are confident that you will quickly overcome your difficulties. If you feel that it has taken you longer than you had anticipated to learn the software, let us know and we will extend your free technical support period accordingly. If you are still not comfortable with the software after working with us, you can apply your entire purchase price toward one of our other reports.

Lost Activation Codes

We must be able to verify your purchase in order to retrieve a lost code or issue a replacement for a lost code. Software purchases directly from BestInspectors.Net, WindSurance.com, or InspectorLogic.com can be verified for three years without proof of purchase. All other purchases require proof of purchase. Request an activation code

Lost or Expired Download Links

We must be able to verify your purchase in order to replace a lost or expired custom download link. Software purchases directly from BestInspectors.Net, WindSurance.com, or InspectorLogic.com can be verified for 180 days without proof of purchase. All other purchases require proof of purchase. Request a replacement download link

Updates and Upgrades

Updates and upgrades are available for all software regardless of when you made your original purchase. We must be able to verify your purchase in order to retrieve a lost code or issue a replacement for a lost code. Software purchases directly from BestInspectors.Net, WindSurance.com, or InspectorLogic.com can be verified for three years without proof of purchase. All other purchases require proof of purchase.

All software titles that require an activation code include free updates and upgrades for one year from the date of purchase. All software titles sold on or after October 1, 2017 and that do not require an activation code include standard technical support but do not include free updates or upgrades. Premium technical support and obsolecense protection are available for a nominal additional fee for up to 30 days from the original date of purchase.